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“Daniel was fantastic! He put Academic Advice into a proper legal context, making me realise that this is a subject that needs to be taken more seriously and all academic advisers should be required to attend training. I would highly recommend this training to all student union advisers as well as university appeals and complaints staff.”

Wendy Dant, Loughborough University Student Advice & Support Service
“I found Daniel’s training invaluable. His vast experience both in the courtroom and at appeal hearings means he is perfectly placed to offer example-based guidance on ensuring that University procedures are fair and equitable. Highly recommended.”

Richard Booth, Student Casework Manager, Birmingham City University
“I can highly recommend the Student Appeals Training. The information shared was accessible, interesting and appropriate. The trainer was generous with the information he provided. I have improved my handling of complaints and appeals as a result of the training.”

Warren Rodell, Student Disputes Officer, Oxford Brookes University