About Us

Barrister-led training for student unions and university staff on appeals, complaints, disciplinary procedures, and academic and non-academic misconduct

The Good Practice Frameworks of the Office of the Independent Adjudicator stress the importance of good training for university decision-makers and student support services. Universities and student unions must be in a position to demonstrate to students and others that they are well-trained and can uphold the rules of fairness and natural justice in the conduct of their duties.

All our trainers are practising barristers with expertise in university matters. Some are former academics; others accredited mediators and adjudicators. Over the last few years, we have offered training to hundreds of student unions advisers, appeals officers, educational consultants, and universities.

Our training uses real-life examples to demonstrate the practical application of principles to common scenarios.

Advocacy courses, which are particularly popular with student union representatives, are delivered by barristers who appear regularly in university hearings and court proceedings.

Demonstrably well-trained staff leads to fairness and the appearance of fairness to stakeholders, in particular students. It reflects well on the institution and enhances its reputation as a place committed to justice for all.

Contact Us:

If you would like more information or want to get started please contact us below.

A selection of reviews from past delegates:

  • “Daniel was fantastic! He put Academic Advice into a proper legal context, making me realise that this is a subject that needs to be taken more seriously and all academic advisers should be required to attend training. I would highly recommend this training to all student union advisers as well as university appeals and complaints staff.”
    Wendy Dant, Loughborough University Student Advice & Support Service
  • “I found Daniel’s training invaluable. His vast experience both in the courtroom and at appeal hearings means he is perfectly placed to offer example-based guidance on ensuring that University procedures are fair and equitable. Highly recommended.”
    Richard Booth, Student Casework Manager, Birmingham City University
  • “I can highly recommend the Student Appeals Training. The information shared was accessible, interesting and appropriate. The trainer was generous with the information he provided. I have improved my handling of complaints and appeals as a result of the training.”
    Warren Rodell, Student Disputes Officer, Oxford Brookes University